High Performance Data Storage And Backup Solutions

Support Request Form

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Technical Support Requests that are submitted after normal business hours will be addressed the following business day.

Please Fill Out the Form Below

* Fields Are Required

Name*

Company Name*

Telephone Number*

Email Address*

Re-enter Email Address*

Model Number of Unit

Serial Number of Unit

(The serial number is printed on a white/silver Cybernetics sticker located on the top front center of the unit. The serial number is 8 digits and may be appended with a letter such as A or B.)

Zip Code

Model Number, Operating System and Revision Levels of the equipment the unit is attached to, including the Application Software and Revision Level.


A complete description of the problem to include the LCD and LED indications on the unit before, during and after the failure.



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